Trillium Lodge Policies and Information

NO SMOKING: You may smoke OUTSIDE ONLY. Please throw away any cigarette butts. There is a $100 fine for smoking anywhere inside.

Check in Time: Anytime between 3:00 - 8:00 PM. If you will be arriving after 8 PM, please call us at 800-272-4141 to make arrangements.

Check in Location: WIlderness Voyageurs Outfitter Store 103 Garrett St. Ohiopyle, PA 15470 between 3 PM - 8 PM. Please click here for directions.

Check out Time: 11:00
If you are partaking in a raft trip or any other adventure activity, you must check out BEFORE you depart on your activity. Trips will not return in time to check out before 11:00 and you will be charged for an additional night stay.

Reservation & Cancellation Policy: A 50% deposit must be made within 2 weeks of your reservation. Your reservation must be paid in full prior to 30 days of your stay. For full lodge rentals on holidays there is a 3 night minimum stay and your payment in full must be made 60 days prior to your stay. All other full lodge rentals require a 2 night minimum stay.

Payments: Personal Checks, Visa, Mastercard or Discover are accepted. If you are paying by check, please make it payable to Trillium Lodge and send it to PO Box 2 Ohiopyle, PA 15470. If you have scheduled trips with Wilderness Voyageurs, payment must be made separately.

Cancellations: A full refund, less $10/ per day / per room($100 for full lodge rental /per day), will be given if a reservation is cancelled prior to 2 weeks before the first night of your stay. No refunds or vouchers will be given within 2 weeks of your stay. All holiday reservations have a 60 day cancellation policy. There will be no refund or voucher if you cancel within those 60 days.

Pets: No pets allowed when renting individual rooms.

When renting the full lodge, dogs are allowed with an additional $20 per dog fee. Extra cleaning is always required to make sure the lodge is clean enough for people suffering from allergies. Your dog must be well behaved, good with people and house trained. You will be responsible for anything destroyed or damaged by your dog. NO CATS or other animals allowed. Should you choose not to inform us of your dog, you will be charged $100 per night, per pet.

Chi Chi's Kennel in Farmington (15 minutes from the lodge) Boards & Groom all Dogs. Call them at 724-329-8619 to make arrangements if necessary.

Kitchen: There is a fully equipped kitchen stocked with pots, pans, glasses, coffee maker, microwave, oven, stove, plates & utensils. A propane grill is located on the upstairs deck. Please clean up after yourselves. Before you check out, the dishes must be done and the counters must be cleaned. We recommend shopping prior to arriving in Ohiopyle - supermarkets are few and far between around here! There is a Giant Eagle, K-Mart and Wall Mart in Uniontown ( approx 1/2 hour from Ohiopyle).

Hot Tub Policy: No Children under 12 are allowed in the hot tub. Alcoholic beverages are prohibited while using the hot tub. Please respect other people & share the time. If you have health concerns or are pregnant, do not use the hot tub.

Television & Stereo: There is a TV located in the great room & game room. Each TV has a separate dish network connection. There is a DVD & Stereo in the great room and just a stereo in the game room.

Rooms & Linens: Each bed has a down comforter plus extra wool blankets. If you or anyone in your party is allergic to wool or down, please notify us in advance. Towels are provided as well. Please bring your own slippers and bath robes if you would enjoy lounging or going to and from the hot tub. Please strip your bed linens at the end of your stay.

Garbage: You will need to bring your garbage to the dumpster's on Garrett Street just beyond your check in / check out location on Garrett St. We understand this is a bit of an inconvenience. There would be dumpster's provided at the lodge if it weren't for the large number of animals in the are. Thanks for understanding!

Fireplace - wood and propane: There is a propane free standing stove in the great room. It's cozy in the winter! Additionally, there is a fireplace with a wood burning insert on the main floor, however wood is NOT provided. Please provide your own. Please read the directions, located by the mantle, carefully before building and stoking the fire.

 

Location: The lodge is located on 40 acres. Please use appropriate caution while touring the grounds and respect all surrounding private property. There are no lodge employees on the premises, but you will be given a contact number in case of emergency.

More Questions? Please call us at 800-272-4141.